FAQ

Answers to frequently asked questions

 

What is showfy?

showfy is a service that allows you to share photos and videos with the people you choose. It's simple and private.

What does it cost and what offers are there?

Your showfy account doesn't cost anything and has 2 GB of storage space for photos and videos. You can use it for an unlimited period.

If you want more storage space and functions you can upgrade to showfy Premium at any time and get 25 GB of storage space. showfy Premium costs 1.99 $ a month (23.88 $ a year) the contract lasts one year. The contract will automatically be renewed for another year unless you cancel it 4 weeks in advance. Cancellations can be made in written form or by email. Read the Terms & Conditions for more information.

What is the difference between showfy and showfy Premium?

showfy has 2 GB of storage space, whereas showfy Premium has 25 GB and the option to invite friends to upload new media to your stream.

How do I sign up?

You can sign up for showfy here. If you already have a MAGIX account you can use your login details, alternatively you can register a new account.

What is a "stream"?

A stream is a kind of video and photo album that you can share with people you choose. You can choose who you want to invite for each stream, only the people you choose will be able to see the stream's media. If you have a Premium account invited guests can also upload their own media to the stream.

How do I invite friends to join my streams?

When you have created a stream and want to share it with friends, simply click on the "Share" option from the menu. Invite the friends you want to share photos and videos with by entering their email addresses here.

What happens when someone invites me to join their stream?

You will be informed by email when a friend invites you to join their stream. All pending invitations are listed in the stream view, where you also have the option to accept them.

Which photo & video formats does showfy support?

showfy supports almost all photo and video formats. This includes wmv, avi, m1v, m2v, mov, qt, asf, mpg, mpeg, mpv, mps, 3gp, mp4, flv, mts, jpg, jpeg, jpe, jfif. If there's a format missing that you'd really like to use, just try it out - the likelihood that it is supported is quite high. If a format isn't supported please let us know.

How do I change my profile picture and username?

If you upload a photo of yourself your friends will be able to recognize you more easily. Your profile picture will be visible to people who receive your streams and will appear next to any posts you make. You can change your username if you prefer to use an alias.

 

To do so, simply click on your name in the menu bar, go to settings, and enter your preferred name.

Who can see my streams?

Only people who you invited can see your streams. You have full control over your photos and videos at all times.

Can my photos and videos be found on Google?

No. Your media is private and cannot be found by any search engines. Your photos and videos can only be seen by you and the people you share them with.

What happens to my files if I cancel showfy Premium?

After canceling showfy Premium your account will be automatically changed to a free account with only 2 GB of storage space. We recommend you reduce your photos and videos down to 2 GB within 2 weeks after cancelling your contract, otherwise they will be automatically deleted.